FAQ
Sizing Information.
- How do I choose the right size for my evening dress?
You can refer to our Size Chart for more information.
- What should I do if my measurements fall between two sizes?
If your measurements fall between two sizes, it's generally recommended to choose
the larger size. This allows room for minor adjustments or alterations if needed for a
better fit. If you're unsure, you can always reach out to customer support for
personalized guidance.
Shipping and Delivery.
- How long does it take for my dress to arrive?
- Do you offer international shipping?
You can refer to our Shipping Policy for more information.
Returns and Exchanges.
- What is your return/exchange policy?
- How do I return or exchange an evening dress?
- Are there any items that cannot be returned?
You can refer to our Exchange and Return Policy for more information.
Customer Support
- How can I contact customer support if I have questions or issues?
If you have any questions about your order or would like to speak to a representative
regarding any of our items, you can send us an email at info@modessacouture.com.
- What are your customer support hours?
Our customer support team is available to respond to your messages and inquiries
within 24 hours.