Refund policy

Our Return and Exchange Policy For Orders Outside the U.S:

• Please note that our return and exchange policy is applicable within 48 hours of receiving the order.
• Please note that items purchased on sale or during promotions are non-refundable and cannot be exchanged.
• Customers outside the U.S. are welcome to request an exchange or refund. However, return shipping fees of $150 apply and are the customer’s responsibility.

Our Return and Exchange Policy For Orders Inside the U.S:

• Please note that our return and exchange policy is applicable within 48 hours of receiving the order.
• Please note that items purchased on sale or during promotions are non-refundable and cannot be exchanged.
• We offer complimentary returns for all U.S. orders.

Please note: Items may be returned or exchanged under the following conditions:

• The item must be unworn, unwashed, and in its original condition.
• All tags must remain attached.
• The item must be returned in its original packaging.
• The return or exchange request must be made within 48 hours of delivery.
• Items showing signs of wear, damage, or alteration will not be accepted.

If your order meets the criteria above, please contact us at info@modessacouture.com to initiate a return or exchange.

Note on Sizing:

Before you choose your size, we recommend looking at the size chart for the dress you are interested in to make sure you are choosing the best size for your measurements. To make sure you are getting the best size, click on the following Size Chart link.